Contact Us at King Johnnie Casino
At King Johnnie Casino, we prioritize customer satisfaction and aim to provide prompt, helpful, and efficient support for all of our players. If you have any inquiries or need assistance, our dedicated support team is here to help you with any questions you may have.
Whether you need assistance with your account, have a question about our promotions, or need technical support, we offer several ways for you to get in touch with us. Read below for all the contact details and customer service options available to you.
Our Customer Support Options
We offer multiple ways to reach out to our support team, ensuring that you can get the help you need as quickly as possible.
1. Email Support
If you prefer to send a detailed message, you can reach our customer service team via email at:
- Support Email: [email protected]
Our team strives to respond to all inquiries as quickly as possible, typically within 24-48 hours. Please include as much information as possible in your email, such as your account number, specific issue, or request, to help us assist you better.
2. Live Chat Support
For immediate assistance, we offer a live chat feature. Simply click the live chat icon on our website to start a conversation with one of our customer service representatives. Live chat is available 24/7, so you can always get the help you need, no matter the time of day or night.
3. Phone Support
For urgent matters or if you prefer speaking to someone directly, our support team is available via phone. We aim to provide efficient, friendly service, and our phone support line is available around the clock.
- Phone Number: +61 1800-000-000
Please ensure that you have your account details ready when contacting us by phone, as this will allow us to serve you more efficiently.
4. FAQs
Before contacting support, we encourage you to visit our comprehensive FAQ page. It includes answers to many common questions related to account management, promotions, payments, game rules, and technical issues. By browsing the FAQ section, you may be able to resolve your issue quickly without needing to contact us directly.
General Inquiries and Feedback
Your experience at King Johnnie Casino matters to us, and we value your feedback. If you have suggestions, comments, or general inquiries that don’t require immediate support, please feel free to reach out to us.
We are constantly working to improve our services, games, and customer experience, and your input plays a crucial role in helping us achieve that. If you have any feedback or if there’s something you believe we could improve on, we’d love to hear from you.
Address:
King Johnnie Casino
123 Virtual Street, Suite 456
Melbourne, VIC 3000, Australia
For any inquiries related to our business or services, please feel free to contact us via email or live chat. We will ensure to get back to you in a timely manner.
Responsible Gaming Support
At King Johnnie Casino, we take responsible gaming seriously. If you or someone you know needs help with problem gambling, we encourage you to reach out to us for assistance. We have a dedicated team trained to provide support for players facing gambling-related issues. For confidential advice and support, please contact us through the following channels:
- Email: [email protected]
- Phone: +61 1800-000-000
- Live Chat: Available 24/7
We also offer several self-exclusion tools and can provide guidance on finding professional counseling and support services.
Privacy and Security
Your privacy and security are extremely important to us. We take all necessary steps to protect your personal information and ensure that your gaming experience is both safe and enjoyable. If you have any questions about our privacy practices or need to report any suspicious activity, please don’t hesitate to contact our team.
- Privacy Email: [email protected]
Operating Hours
Our customer support is available 24/7, every day of the week. Whether it’s daytime or night, you can always rely on us to provide assistance whenever you need it.
Conclusion
We want your experience at King Johnnie Casino to be as enjoyable and seamless as possible. If you have any questions or concerns, our customer support team is here to assist you every step of the way. Whether it’s for technical support, feedback, or inquiries regarding promotions, we are just a click or call away.
Thank you for choosing King Johnnie Casino. We look forward to hearing from you!