Privacy Policy

At King Johnnie Casino, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). Please read this policy to understand how we handle your personal data when you use our website.

1. Information We Collect

We may collect personal information in the following ways:

  • Personal Information: When you register, deposit funds, or contact us, we may collect personal details such as your name, email address, date of birth, phone number, and payment information.
  • Usage Data: We may collect information about your interaction with our website, such as your IP address, browser type, device information, and usage patterns (e.g., pages visited, time spent on the site).

2. How We Use Your Information

Your personal information may be used for the following purposes:

  • To provide you with services, including account management, transaction processing, and support.
  • To improve and personalize your experience on King Johnnie Casino.
  • To send you promotional materials, offers, and newsletters, subject to your preferences and consent.
  • To comply with legal and regulatory obligations, including anti-money laundering and responsible gambling requirements.
  • To monitor and analyze website performance and user behavior.

3. How We Protect Your Information

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These include encryption, firewalls, and secure server infrastructure. While we take all reasonable precautions to secure your data, no system is entirely immune from risks.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience, analyze trends, and administer the website. Cookies allow us to remember your preferences and improve website functionality. You can manage your cookie preferences through your browser settings. However, blocking cookies may affect the functionality of our website.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third-party service providers in the following circumstances:

  • With third-party providers who assist in payment processing, customer support, or marketing services.
  • In compliance with legal obligations or in response to government or regulatory requests.
  • As part of a business transaction, such as a merger, acquisition, or sale of assets.

6. Your Rights and Access

As a user, you have the right to:

  • Request access to your personal information that we hold.
  • Correct any inaccurate or incomplete personal data.
  • Request the deletion of your personal data, subject to certain exceptions.
  • Opt-out of marketing communications by using the unsubscribe link in emails or by contacting us directly.

If you wish to exercise any of these rights, please contact us using the details provided below.

7. Responsible Gambling

At King Johnnie Casino, we promote responsible gambling practices. We encourage all users to gamble within their means and to seek help if gambling becomes problematic. Australian users experiencing gambling issues can access support through resources such as Gambling Help Online or call 1800 858 858.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent update will be reflected at the top of the page. We recommend checking this page periodically to stay informed about how we protect your personal information.